Faculty Member, PhD

Neşenur Altıniğne Ekici

ARTICLES

Arıkan, E., Altinigne, N., Kuzgun, E., Okan, M. (2022), “May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human likeness”, Journal of Retailing and Consumer Services, 70 (doi.org/10.1016/j.jretconser.2022.103175). (SSCI, Q1)


Kuzgun, E., Altinigne, N., & Arıkan, E. (2022), “Customer satisfaction with co-created hospitality services: Regulatory focus orientation and positive disconfirmation. Journal of Vacation Marketing, (https://0-doi-org.opac.bilgi.edu.tr/10.1177/13567667221095591). (SSCI, Q3)

Karaosmanoglu, E., Isiksal, D.G. & Altinigne, N. (2018), “Corporate brand transgression and punishing the transgressor: Moderation of religious orientation”, Journal of Product and Brand Management, 27(2), (DOI: 10.1108/JPBM-01-2017-1388). (SSCI, Q2)


Karaosmanoglu, E.,Altinigne, N., & Isiksal, D. G. (2016), “CSR motivation and customer extra-role behavior: Moderation of ethical corporate identity”,Journal of Business Research,69(10), 4161-4167, (DOI: 10.1016/j.jbusres.2016.03.035).(SSCI, Q1)

Altinigne, N. and Karaosmanoğlu, E. (2017)."The importance of web site atmospherics with emphasis on visual complexity in online retailing based on S-O-R paradigm",Journal of Business Economics and Finance,6(6), 348-354 (ECONLIT, EBSCO, Proquest)

BOOK CHAPTERS

Demir, Ö., Okan, M., Altinigne, N.,Isiksal, D., İdemen, E., and Karaosmanoglu, E. Building Agility in Service SMEs for Post-Pandemic Era. In COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources.Springer.

Altinigne, N., Karaosmanoglu, E., & GamzeIsiksal, D. (2019).A Critical Review on the Use of the Scenario Technique for Experimental Design: Challenges and Lessons Learned. In SAGE Research Methods Cases II. SAGE Publications Ltd.

Altinigne, N. & Karaosmanoglu, E. (2018, June). Don’t Confuse Me! The Effect of Self-Construal on the Relationship between Context Visual Complexity and Enjoyment. InAcademy of Marketing Science World Marketing Congress(pp. 307-320). Springer, Cham.

CONFERENCES

Arikan, E., Altinigne, N., Kuzgun, E., & Okan, M., (2022). “May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human likeness”, RARCS 2022 (Recent Advances in Retailing and Consumer Science), Baveno, Italy.

Kuzgun, E., Altinigne, N. & Arikan, E (2021). “It Is Not You; It Is Me: The Moderating Effect of Consumers’ Regulatory Focus Orientations in Co-created Service Encounters”, European Marketing Academy (EMAC) Annual Conference, Madrid, Spain.

Ozbayrak, D. and Altinigne, N. (2021). “The Effect of Typography on Brand credibility: The Mediating Role of the Message Persona”, American Marketing Association (AMA) Summer Conference 2021, U.S.A.

Karaosmanoglu, E., Altinigne, N., Okan, M., Isiksal, D., İdemen, E. & Demir, Ö. (2021).“Covid19 Pandemisinde Kırılganlıklar, Psikolojik Esenlik ve Tüketimde ÖzDenetim İlişkisi”, 25. International Marketing Conference (UPK), Ankara, Turkey.

Canşe-Bayrak, B., Altinigne, N. (2021). “Understanding Vintage Shopping Motives: Antecedents and Consequences” 35th EBES (Eurasia Business and Economics Society) Conference.

Okan, M., Demir, Ö., Karaosmanoglu, E., Altinigne, N., Isiksal, D. & İdemen, E. (2020). “Dynamic and Co-creation Capabilities as Coping Mechanisms for Service SMEs During Post-Pandemic Era”, 32nd EBES Conference, Istanbul, Turkey.

Karaosmanoglu, E., Okan, M., Altinigne, N., Isiksal, D., Demir, Ö. & İdemen, E. (2020). “How Vulnerable vs. Non-vulnerable Consumers May Self-regulate Their Post-Covid Consumptions?”, 32nd EBES Conference, Istanbul, Turkey.

Altinigne, N. & Karaosmanoglu, E. (2018). “Don’t Confuse Me! The Effect of Self-Construal on the Relationship Between Context Visual Complexity And Enjoyment”, 21st Academy Of Marketing Science World Marketing Congress, Porto, Portugal.

Karaosmanoglu, E., Altinigne, N. (2015). “The Impact of Corporate Social Responsibility (CSR) Motives on Customer Extra Role Behaviour: The Moderating Role of Ethical Corporate Identity”, 6th European Marketing Academy Regional (EMAC) Conference, Vienna, Austria.

Karaosmanoglu, E. & Altinigne, N. (2017). “The Effect of Context Visual Complexity on Perceived Enjoyment”, American Marketing Association (AMA) Summer Conference 2017, San Francisco, U.S.A.

Altinigne, N., Karaosmanoglu, E. (2015). “The Effect of Emphasized Ethical Corporate Identity on the Relationship between Corporate Social Responsibility and Customer Extra Role Behavior”, 20th International Marketing Conference (UPK), Eskisehir, Turkey.

Altinigne, N., Bilgin, F.Z. (2015). “The Effect of Environmental Attitudes on Environmentally Conscious Behavior of University Students”, 14th International Marketing Trends Conference, Paris, France.

Altinigne, N., Bilgin, F.Z. (2013) Effect of Demographic Factors on Environmentally Conscious Behavior of University Students”, 5th World Conference on Educational Sciences, Rome, Italy.