Frequently Asked Questions

You can get detailed information about these questions from the English Preparatory Program Student Handbook or the Bilgi Prep website.

1) Is one year enough to complete the English Prep Program?

If I start from level 1, can I manage to learn English within a year?

İstanbul BİLGİ University’s English Preparatory Program is designed in such a way that all successful students, regardless of their admission level at the beginning of the academic year, can complete the program by September.  The program is designed in a way that students can complete the program within a year if they attend classes regularly, complete homework assignments and study frequently. Therefore, paying attention to the lessons and studying outside of class is very important. 

2) Do you need to pay a tuition fee to attend summer school?

Students who started from level 1 (and have never failed) have earned the right to study level 5 in the summer, without paying a tuition payment. This is because summer school is part of their scheduled program. Other students must pay a tuition fee if they want to attend summer school because these students have failed in their levels once or more.  Students who do not attend summer school can finish İstanbul BİLGİ University English Prep Program if they can get a 60 or higher from the BİLET exam which is given at the end of summer.

3) Where can I get documentation showing I am a Bilgi Student?

Students can  request documentation showing that they are a Bilgi Student from the SIS page.  Once the document is ready they can pick it up from the Student Affairs Office at the santralistanbul Campus.

Student Information System (SIS)

4) Where can I get my class information from?

First students should check the SIS page for their class information.  If they are unable to find their class information on the SIS page then students can visit the Student Advisor, in room BZ-09.

Student Information System (SIS)

5) How can I learn the results of the Achievement Test?

Students can learn the results of the Achievement Test from the SIS page.

6) I don’t have my student ID with me?  What can I do?

If a student does not have his/her student ID, they can go to Student Affairs Office in room BZ-09 and receive a temporary ID document.

7) How can I appeal my final grade or an exam grade?

If students want to appeal their grade they can write a petition and submit it to the Student Affairs Office in room BZ-09.  They can later receive the results of their petition from the Student Affairs Office representatives.

8) Who can I give my medical report or absence excuse to?

Medical reports or absence excuses should be given to the Student Affairs Office in room BZ-09.

9) Where can I get information about the Bilgi Shuttle?

The shuttle schedule and locations are posted on the Bilgi University home page.

Shuttle Schedule and Locations

10) Is the cost of books included in my tuition payment?

No, all students (regardless of their scholarship) must pay for their books.

11) How can I put my registration on hold or cancel my enrollment?

Enrollment can be put on hold or cancelled through the Student Affairs Office at santralistanbul Campus.

12) Where can I get psychological counseling or support?

There is a counselor available on each campus.  Students can make an appointment online.

Counselor

13) Where can I access the Bilgi University Covid-19 Practices and Regulations? You can access the Bilgi University Covid-19 Practices and Regulations from this link.  https://www.bilgi.edu.tr/en/li...

14) What are the procedures if a Covid-19 positive case is determined? If one of the students in a class is diagnosed as Covid-19 positive, the student will be tracked by public health institutions and cannot receive face-to-face education during the 14-day quarantine period. Any student who has been diagnosed as Covid-19 positive are required to submit a doctor’s report in addition to the Covid-19 PCR test result to the Prep Program student affairs and campus doctor as soon as possible. The condition of the student diagnosed as Covid-19 positive is also tracked by the university doctor. The student who submits the medical report receives online education for 14 days or before the end of this period until they bring a negative PCR test and the HES code appears as 'risk-free'. The Zoom link to join the online classes is shared with the student.

Other students in the same class are informed about the situation. The instructor and students in this class are considered to be in contact with a Covid-19 positive case and continue with face-to-face education. It is important that students apply to a health institution as soon as possible if they have any respiratory complaints during this period. If they are diagnosed as Covid-19 positive, they are required to inform the Prep Program student affairs and the campus doctor as soon as possible.

If two or more students in a class are diagnosed as Covid-19 positive, the students diagnosed as Covid-19 positive will be tracked by public health institutions and cannot receive face-to-face education during the 14-day quarantine period. Students who have been diagnosed as Covid-19 positive are required to submit the doctor’s report in addition to the Covid-19 PCR test result to the Preparatory Program student affairs and campus doctor as soon as possible. The conditions of students diagnosed as Covid-19 positive are also tracked by the university doctor. The students who submit a medical report receive online education for 14 days or before the end of this period until they bring a negative PCR test and the HES code appears as 'risk-free'.

Other students in the same class and the instructor are considered to be in close contact with a Covid-19 positive case. All students in the class cannot receive face-to-face education for 5 days and will continue their education online. During this period, it is important that the students in the class apply to a health institution as soon as possible if they have respiratory complaints. If they are diagnosed as Covid-19 positive, they are required to inform the Prep Program student affairs and campus doctor as soon as possible. Following the 5-day period, lessons continue face-to-face. The health conditions of the students are monitored for 10 days.